Política de Privacidade

Som Profissional Brasil operates this privacy policy to inform you regarding our policies and procedures concerning the collection, use, and disclosure of personal information we receive from users of our online platform and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazilian law.

This policy applies to information collected through our site and any related services we provide online, covering services such as Acoustic Design, Sound System Installation, Audio Equipment Rental, Live Sound Engineering, Studio Recording Services, and Audio Post-Production.

Information We Collect

We may collect various types of information from or about you:

• Information You Provide Directly: This includes personal information you voluntarily provide when you interact with our site or services, such as when you fill out forms, request information about our services, subscribe to communications, or contact us. This information may include your name, email address, phone number, physical address, company name, and details about your project or service requirements.
• Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage of our service. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other actions taken on our site. This information helps us understand how our users access and use our service, and is collected through cookies and similar tracking technologies.
• Information from Other Sources: We may receive information about you from third parties, such as business partners, service providers, and public sources, in connection with our services.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including:

• To provide, operate, and maintain our online platform and services.
• To process your inquiries and fulfill your requests for our services, including acoustic design, installation, rentals, recording, and post-production.
• To communicate with you, including responding to your questions and providing customer support.
• To send you technical notices, updates, security alerts, and administrative messages.
• To send promotional communications, such as newsletters, special offers, or information about new services, where you have provided consent or where otherwise permitted by law.
• To monitor and analyze usage and trends to improve our site and services.
• To personalize your experience on our site.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Som Profissional Brasil and others.
• To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing (Under GDPR)

Our legal basis for collecting and using the personal information described in this privacy policy depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you (e.g., to provide services you requested).
• You have given us permission to do so (consent).
• The processing is in our legitimate interests and is not overridden by your rights (e.g., improving our services, marketing).
• We need to comply with the law (legal obligation).

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting providers, analytics services, payment processors, and other IT and administrative service providers. These parties are contractually obligated to keep your information confidential and secure and are prohibited from using your personal information for any purpose other than for which it was shared.
• Business Transfers: Information may be disclosed or transferred to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• To Protect Our Rights: We may disclose your information when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Som Profissional Brasil, our customers, or others.

We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent – If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

You also have the right to lodge a complaint with a supervisory authority regarding our processing of your personal data.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our site. Any transmission of personal information is at your own risk.

Third-Party Links

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us by postal mail at: